Privacy Policy
Last updated: October 21, 2026
At The Archive Fragrances, your privacy matters to us. This policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
When you shop with us or contact us, we collect and store:
- Your name, phone number, email address, and delivery address
- Your order history, preferences, and purchase details
- Your payment method and payment-related details
- Messages and conversations with us on WhatsApp, email, social media, or our website
- Any other information you share with us while using our store or services
How We Use Your Information
We use your information to:
- Process, confirm, and deliver your orders
- Handle payments, exchanges, and customer support
- Contact you about your orders via WhatsApp, call, SMS, or email
- Improve our products, service, and shopping experience
- Keep accurate records of all transactions
How We Store Your Information
All information we collect is stored with us, from your contact details to your payment information. We keep it secure and take reasonable measures to protect it from unauthorized access, loss, or misuse.
Sharing Your Information
We do not sell, trade, rent, or disclose your information to anyone. The only exception is the minimum details a courier needs (name, phone number, and address) to deliver your order.
Your Rights
You can contact us at any time to ask what information we hold about you, correct it, or request its deletion, subject to any records we are required to keep.
Changes to This Policy
We may update this policy from time to time. Changes take effect once posted on our website.
Contact Us
For any questions about your privacy, reach out to us on WhatsApp or email us at [your email].